Back to School FAQs
- Technical Author
- Technical Writer
- SCOPAY
CLASSES - Some old classes are showing on my system - how do I remove these?
COHORTS - Not all pupils are showing in my Extended day clubs/cohorts - how do I add them in?
LINK CODE - How do I generate a second link code for a child (for another parent or carer)?
MEAL PRICES - How do I update our dinner money meal prices?
PASSWORD - I've forgotten my SCO password
PUPILS - I'm trying to add a new pupil but it says their ID is already in use?
PUPILS DUPLICATED - Some pupils have been duplicated - how do I sort this?
SESSION PRICES - How do I update our extended day prices?
SIMS LINK - How can I check that my SIMS link is working?
TRAINING - How do I book training to help with Year End Processes?
TRIP - A parent paid for an old trip by mistake, how can I transfer this?
UFSM - How does booking dinners online work for UFSM over the summer holiday period?
USER - How do I add a new user to SCO?
Xs - Dinners/Extended day are showing Xs - no meals can be entered - what shall I do?
Xs ONLINE - Parents are unable to book dinners/sessions online - how do I resolve this?
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