SCOPAY Online Payments FAQs
A parent has unsubscribed - how do they resubscribe?
How do I add a product description to show on SCOPAY?
How can I check which email address a parent has used to register on SCOPAY?
How do I stop parents paying online?
How do I take a product offline?
How do I upload my school logo to the SCOPAY site?
How do I know which items/products are currently online?
Which report shows me who has paid online?
How do I refund an online payment?
How do I generate a second link code for a child (for another parent or carer)?
I'm confused about the different SCO and SCOPAY logins
How do I set up a new bank account for online payments?
How do I update the school details which display on SCOPAY or the mobile app?
How do I see which parents have set up Parental Alerts?
Why are parents seeing a message about Data breach reported on SCOPAY?
Why do parents see some trips on scopay.com and not on the SCOPAY mobile app?
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support@tucasi.com | 02380 016 564
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