Take Products Offline

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Useful Information

If you wish to take products offline to stop parents paying (e.g. after a trip has completed, during financial year end, setting up a new bank account or another cut-off period), you can remove each product as follows:

Take Products Offline


1. Check which items are currently available online

  • Click on Reports

  • Click on Online reports

  • Click on Online catalogue items report

  • Click OK




2. To remove Trips available online

  • Click on Trips and events

  • Click once on the trip

  • Click on Change trip

  • Remove the tick from Trip available online

  • Click on Save and exit




3. To remove Dinner Money/Extended Day Clubs

  • Click on Configuration

  • Click on Banking configuration

  • Click on Pre-payment accounts

  • Click on Dinner money

  • Remove the tick from Available online

  • Repeat for any Extended Day clubs

  • Click Done

Please note if you would like to take multiple clubs offline at once, you can untick 'Available online' for each club before clicking Done.




4. To remove Cashless catering

  • Click on Configuration

  • Click on Banking configuration

  • Click on Pre-payment accounts

  • Click on the Cashless Catering account

  • Remove the tick from Available online

  • Click on Done




5. To remove Products (e.g. Uniform, Revision Guides)

  • Click on Configuration

  • Click on Income configuration

  • Click on Products

  • Click on the product

  • Remove the tick from Available online

  • Repeat for all products

  • Click on Done

Generate the Online catalogue report (step 1) again to ensure the relevant products have been removed.






If you wish to cancel and stop using SCOPAY altogether, please carry out the following extra steps:

6. To remove Payment Gateway details in Schools Cash Office

  • Click on Configuration

  • Click on Banking configuration

  • Click on Bank accounts/cost centres

  • Click on the Bank account name

  • Change the Online payments option to <None>
    (this would have displayed SCOPAY, Hampshire CC ePayments, Portsmouth ePayments, Southampton CC ePayments or Southampton CC XPay)

  • Repeat for any other bank accounts




7. Remove any links to http://scopay.com

Check your website to see if there are any links to scopay.com that need to be removed.




8. Unlink pupils from their SCOPAY accounts

If you choose to you can unlink individual pupils from their SCOPAY account:

  • Click on Configuration

  • Click on Account configuration

  • Click on Online users

  • Click on the plus sign next to the Pupil's name

  • Click on the email address

  • On the right hand side, click Unlink against any linked pupils

  • Repeat for all pupils

  • Click on Done

Alternatively, you can request that parents unlink their own children with the following instruction:

  • Login to your scopay.com with your email address and password

  • Click on Your info

  • Click on Link accounts

  • Click Unlink account against any linked pupil

  • Click OK

  • Click Logout


If you wish to stop using Tucasi Schools Cash Office, please notify our Operations Team that you wish to terminate your contract by sending an email to operations@tucasi.com.



See also:

How to Uninstall Schools Cash Office





SCO Modules

FAQs



Contact our Customer Support Team

support@tucasi.com | 02380 016 564

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