A Parent has Unsubscribed

How to check who has Unsubscribed

• Go to the SCOPAY Admin Site and login with your SCO login details (email address and password)

• Click on Reports

• Click on Communications reports

• Click on Blocked email address report

• Click on Show report (you can also select to Export to CSV/Excel)
  
  

How did the parent Unsubscribe?

Emails sent from the SCO Communications module have a footer (see below in italics) giving the parent the option to Unsubscribe.

If you no longer want to receive emails from your school(s), unsubscribe here

How to Resubscribe

If the parent wishes, they can Resubscribe

• Go to https://www.scopay.com/resubscribe.html

• Enter the email address and select I'm not a robot

• A message will be displayed Successfully resubscribed

• Send a test email to the parent to ensure this resolves the issue

See also

SCO Modules

FAQs