A Parent has Unsubscribed
Useful Information
If a parent unsubscribes from emails, they will no longer receive email communication from Schools Cash Office - this will affect your school if you are using the Communications module.
A Parent has Unsubscribed
How to check who has Unsubscribed
Go to the SCOPAY Admin Site and login with your SCO login details (email address and password)
Click on Reports
Click on Communications reports
Click on Blocked email address report
Click on Show report (you can also select to Export to CSV/Excel)
How did the parent Unsubscribe?
Emails sent from the SCO Communications module have a footer (see below in italics) giving the parent the option to Unsubscribe.
If you no longer want to receive emails from your school(s), unsubscribe here
How to Resubscribe
If the parent wishes, they can Resubscribe
Enter the email address and select I'm not a robot
A message will be displayed Successfully resubscribed
Send a test email to the parent to ensure this resolves the issue
See also
Contact our Customer Support Team
support@tucasi.com | 02380 016 564
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