FSM - A pupil is no longer entitled to FSM but they are still displaying as blue in Dinners - why is this?

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A pupil's Free School Meal status should update automatically during the Academic Year End Process.
If you haven't yet completed this process, you can download the guide here Academic Year End Guide
If you have completed the Academic Year End Process and there is still a problem, carry out the following (ensure your MIS is updated with the same data to avoid any changes being overwritten during a future import)

FSM - A pupil is no longer entitled to FSM but they are still displaying as blue in Dinners - why is this?

To ensure that a pupil is no longer showing as entitled to Free School Meals in SCO, carry out the following:

1. Change the pupil's account settings

  1. Click on the Configuration tab

  2. Click on Account configuration

  3. Click on Pupils

  4. Select the relevant Pupil

  5. Click on the Preferences tab

  6. Click on the Dinner money tab

  7. Untick Free meals 

  8. Click on Done



2. Overtype any meals already entered

  1. Click on the Dinners tab

  2. Locate the pupil

  3. Ensure their name is not displayed in blue

  4. Overtype any meal codes entered in blue

  5. The meal codes will change to black and the pupil's balance will update accordingly



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