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PUPILS - I'm trying to add a new pupil but it says their ID is already in use?
PUPILS - I'm trying to add a new pupil but it says their ID is already in use?
Useful Information
If you are adding a pupil and the system says that their ID is already in use, it might be that they were previously in the system, then deleted.
Restore the deleted version of the pupil and update their details as follows.
PUPILS - I'm trying to add a new pupil but it says their ID is already in use?
1. To restore a deleted pupil
Click on the Admin tab
Click on Database management
Click on Restore deleted data
Click on Pupils
Select the deleted pupil
Click on Done
2. Update the deleted pupil's details
Click on the Accounts tab
Right-click on the pupil
Click on Edit pupil details
Make any changes such as Address, Class, Year
Click on Done
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