Transfer Balance / Pupil Income to another Pupil or Product
Useful Information
This section describes how to move money from one pupil or product to another where the payment may originally have been made incorrectly, or there is a credit balance that needs to be transferred.
It is not possible to create a direct transfer of funds between products, except for Dinners or the same Extended Day Club.
However, if the different product income is in the same bank account, the following is a good workaround.
For cashless catering payments, see How do I transfer a cashless catering payment?.
This process applies to transferring funds between
Dinners and Extended Day
Different Extended Day Clubs
Dinners and Trips
Extended Day and Trips
Products (Uniform, Revision Guides) and Trips
Trip to Trip
To Transfer Funds Between Different Products / Modules
Against the first product (Dinners, Clubs, Products* or a Trip), select the pupil with the credit
Click on the red Payment button (*for Products, first click on the Income tab)
Select Refund
Select the Credit/debit option
Enter the amount to refund
Enter a Memo, e.g. transferred to Pupil / Product B
Click on Confirm refund
Enter narrative, e.g. Pupil Name Product A to Pupil / Product B
Click on Done
Against the second product (Dinners, Clubs or a Trip), select the Pupil to move the credit to
Click on the Payment button
Select the Credit/debit option
Enter the amount to pay (same as above)
Enter a Memo, e.g. transferred from Pupil / Product A
Click on Confirm payment
Enter narrative, e.g. Pupil Name Product A to Pupil / Product B
Click on Done
In Banking, these two transactions will total 0.00 and can be reconciled with your next statement, if required.
See also
Transfer Dinner Money Funds between Pupils / Siblings
Transfer Extended Day Funds between Pupils / Siblings
How do I transfer a cashless catering payment?
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