Cancel an Income Transaction

Onhand funds (cash or cheques not yet transferred to bank in SCO)

1. On the Banking screen, click on the Onhand figure against the relevant cost centre

2. Click on the relevant transaction

3. Click on Cancel transaction

4. Select a reason or select Other and enter your own reason

5. Click Done

6. Re-enter the transaction in the usual way

Banked funds (already transferred to bank in SCO) 

Cash transactions

It is not possible to cancel a cash transaction if the funds have already been transferred to bank. Instead, enter a Refund.

1. Go to the relevant module e.g.Dinners, Extended day, Trips and events

2. Locate the pupil and click on the red Payment button

3. Select the Refund option

4. Select Credit/debit as the method of payment

5. Enter narrative such as Cancelled Cash Transaction as the Credit/debit reference

6. Click on Confirm refund

7. This transaction will be recorded as a separate Payment entry on the bank statement and can be reconciled against the actual bank statement with the original deposit

Cheque transactions

1. On the Accounts screen, double-click on the pupil whose cheque needs to be cancelled

2. Click on the transaction to open it

3. Click on Cancel transaction (if the Cancel transaction button is greyed out, refer to the section below)

4. Payment returned by bank will be selected. Overtype the text to Correction or similar

5. Click on Done

6. Cancel the mail merge window

7. Click on Close window

8. The cancelled cheque will be recorded as a separate Returned payment entry on the bank statement. The original deposit will remain unchanged, although the returned transaction will be displayed as Altered

Reconciled funds (cash or cheques already checked off against the bank statement in SCO)
It is not possible to cancel a cheque transaction that has been reconciled in SCO. The solution is to enter a refund.

1. Go to the relevant module e.g.Dinners, Extended day, Trips and events

2. Locate the pupil and click on the red Payment button

3. Select the Refund option

4. Select Credit/debit as the method of payment

5. Enter narrative such as Cancelled Cheque Transaction as the Credit/debit reference

6. Click on Confirm refund

7. The cancelled cheque will be recorded as a separate Payment entry on the bank statement and can be reconciled against the actual bank statement. The original deposit and transaction will remain unchanged

For further help see:

SCO Modules

FAQs