Pre-Payment Account Rebate / Refund

1. Click on the Income tab

2. Select Account rebate

3. Click the down arrow and select the name of the pupil/staff member whose account you want to rebate

4. Click OK

5. Select the General pre-payment account 

6. Click OK

7. The balance on the account is displayed in the Enter amount to rebate box. Amend this if required

8. Select the rebate method (Cash, Cheque or Credit/debit*)

9. If Cheque or Credit/debit was selected as the method of refund, enter the Cheque or Credit/debit details/reference

10. Click Done

11. To view the pupil's balance, click on the Accounts tab and view the Pre-pay bal column for that child

*If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payment Refunds

See also

SCO Modules

FAQs