1. Create the Ticket Product

1. Click on the Configuration tab

2. Click on Income configuration

3. Click on Products

4. Click on the Product group

5. Click Add Product

6. Complete all sections, especially

   1. Select Stock product

   2. Select Available online

7. Select Restrict availability to restrict which pupils the tickets are available for - see example on the right

8. Click on Done

2. Set the Stock Level (number of tickets available)

1. Click on the Orders tab

2. Select View stock products

3. Select the product

4. Click on Edit stock product

5. Set the Stock level to the number of tickets available

6. Enter any Notes for this stock product (internal use only)

7. Deselect Restockable item
   (once the number of tickets have sold they will no longer be available online for purchase)

8. Click OK

3. Tickets on SCOPAY

1. The tickets will show on the parent's SCOPAY account

2. They select the required Quantity (1-9) and Add to basket

3. Once they have checked out and paid, the number of tickets available will be reduced

5. Track the Ticket Sales in SCO

Order management

1. Click on the Orders tab

2. Click on View orders

3. All Open orders will be displayed

4. Click the + sign to view more detail

Orders report

1. Click on the Orders tab

2. Select Reports at the bottom right of the screen

3. Select Orders report

4. Select the required Date range

5. Select the Product under Select stock product:

6. Select OK

6. Update the Order Status to Complete

1. Click on the Orders tab

2. Click on View orders

3. All Open orders will be displayed

4. Click on the Order

5. Click on Update status or give refund

6. Select Complete

7. Click on OK

8. Click on Yes

9. Click on OK

10. The order is marked as Complete and will no longer show the next time you View orders

11. Repeat for other Orders

7. View the Number of Tickets Available

1. Click on the Orders tab

2. Click on View stock products

3. The Available column displays the number of tickets currently Available

4. Tickets purchased Online or in school will be marked as Reserved until they have been marked as Complete