How can I cancel a Pupil Premium discount payment?

Search our Help Centre
  

Useful Information

Pupil Premium payments/discounts cannot be refunded but should be cancelled

How can I cancel a Pupil Premium discount payment?

  • In SCO, select the Accounts tab

  • Double-click on the relevant pupil's name

  • All transactions that have gone through their account will be displayed (Pupil Premium transactions will be followed by an asterisk * and will have a zero value)

image-20240305-163820.png
  • Double-click on the transaction you wish to cancel

  • Select Cancel transaction (bottom left)

  • Select By mistake or Other and enter a reason

  • Select Done

  • The cancelled transaction will display as Post-void* and will have a zero value

image-20240305-163905.png

 

  • The relevant balance will be updated in Dinners, Extended day or Trips and events



For further help with the Pupil Premium see also:

Pupil Premium Contributions



SCO Modules

FAQs



Contact our Customer Support Team

support@tucasi.com | 02380 016 564

Copyright Tucasi Ltd 2004 - 2023