Write Off a Pupil's Balance

1. Open the relevant screen (Dinners, Extended day or Trips and events)

2. Click the red Payment button for the pupil

3. Select the Write off balance option

4. The full amount will be written off - this cannot be amended

5. The amount Written off appears in the Discount column of the Trip Payments window

6. Enter a Reason for Write off - this will be displayed on the receipt.

7. Click Confirm write off

8. Choose Print or Close window

9. Any balance will be updated accordingly

For further help see:

Dinners Discounts and Write-offs Report

SCO Modules

FAQs