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A parent has unsubscribed - how do they resubscribe?

How do I add a product description to show on SCOPay?

How can I check which email address a parent has used to register on SCOPay?

How can a parent update their email address on SCOPay?

How can a parent delete their SCOPay account?

How do I stop parents paying online?

How do I take a product offline?

How do I upload my school logo to the SCOPay site?

How do I know which items/products are currently online?

Which report shows me who has paid online?

How do I refund an online payment?

I have a discrepancy between SCO and my bank statement - what shall I do?

How do I generate a second link code for a child (for another parent or carer)?

A parent has reported that their card payments are being declined by WorldPay - what shall I tell them?

A parent has made an online payment but it is missing in Schools Cash Office. How do I find it?

I'm confused about the different SCO and SCOPay logins

How do I set up a new bank account for online payments?

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