Important Information
To refund a payment made via SCOPAY using Hampshire CC ePayments refer to the instructions from HCC below:
Refund an Online Payment made via Hampshire CC ePayments
The advice from HCC is:
Please raise an enquiry on the IBC online portal to request access to the Non-PO transactions tile on the portal, giving the volume and value for the refunds needed to be made.
The links for the portal are:
Online Portal:
Customers https://www.hants.gov.uk/allservices/invoices
Internal Users https://ibcportal.hants.gov.uk/irj/portal
Record the Refund in Schools Cash Office
Follow Step 5 Online Payment Refunds
Useful links:
To refund a transaction paid via WorldPay direct to your own school bank account click here.