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Useful Information

If a pupil has a positive balance on their account which you need to return, record this in SCO.
If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payments Payment Refunds

Pre-Payment Account Rebate / Refund

  1. Click on

...

  1. the Income

...

  1.  tab

...

  1. Select Account rebate

  2. Click the down arrow and select the name of the pupil/staff member whose account you want to rebate

...

  1. Click OK

  2. Select

...

  1. the General pre-payment account 

...

  1. Click OK

  2. The balance on the account is displayed in

...

  1. the Enter amount to rebate

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  1.  box. Amend this if required

  2. Select the rebate method (Cash, Cheque

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  1.  or Credit/debit*)

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  1. If Cheque or Credit/debit

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  1.  was selected as the method of refund, enter

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  1. the Cheque or Credit/debit details/reference

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  1. Click Done

  2. To view the pupil's balance, click on

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  1. the Accounts

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  1.  tab and view

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  1. the Pre-pay bal column for that child


*If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payments Payment Refunds


See also

Page Tree
rootPupil Pre-Payment Accounts

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