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Useful InformationIf a pupil has a positive balance on their account which you need to return, record this in SCO. |
Pre-Payment Account Rebate / Refund
Click on
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the Income
...
tab
...
Select Account rebate
Click the down arrow and select the name of the pupil/staff member whose account you want to rebate
...
Click OK
Select
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the General pre-payment account
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Click OK
The balance on the account is displayed in
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the Enter amount to rebate
...
box. Amend this if required
Select the rebate method (Cash, Cheque
...
or Credit/debit*)
...
If Cheque or Credit/debit
...
was selected as the method of refund, enter
...
the Cheque or Credit/debit details/reference
...
Click Done
To view the pupil's balance, click on the Accounts tab and view the Pre-pay bal column for that child
*If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payments Payment Refunds
See also
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