Useful Information
If the trip income has been credited to the same bank account as cashless catering in school, it is possible to move the money across.
If the funds are in different bank accounts, refer to section 2 below.
Transfer a Trip online payments to Cashless Catering
If a parent requests that a trip payment processed on SCOPAY is transferred to the cashless catering account, rather than refunded (for example, when processed by mistake), see the 2 scenarios below.
1. Where the Trip and Cashless cafeteria cost centres both appear in the same bank account in SCO
- Click on the Banking tab and check that the cost centres are in the same bank account
(note that if they are not and you attempt this process, you will be left with an inter-account debt between the bank accounts) Click on the Trips and events tab
Select the Trip (either double click, or click once then click Trip payments at the bottom of the screen)
- Click on the red Payment button against the pupil with the credit
Select Refund
Select the Credit/debit option
Enter the Amount to refund
Enter a Memo, e.g. transferred to Canteen
Click on Confirm refund
Enter narrative, e.g. Pupil Name Transferred to Canteen
Click on Done, click on Done
To add the money to the Cafeteria account:
Click on the Income tab
Select Miscellaneous Income
In the Details box entered narrative e.g. Transfer trip payment to canteen A Bloggs
- Select the Cafeteria/Canteen cost centre
Select Credit/debit
Enter the Gross amount
Click Done
- Enter a reference
- Click Done
IMPORTANT: You must then record the top up on the Cashless catering system for the balances to match
2. Where Catering funds are paid directly to a catering company
- It is not possible to transfer these funds across the systems
- Refund the trip payment
- Ask the parent to topup the canteen account in the normal way