Transfer a Trip Payment to Cashless Catering (Canteen)

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Useful Information

If the trip income has been credited to the same bank account as cashless catering in school, it is possible to move the money across.
If the funds are in different bank accounts, refer to section 2 below.

Transfer a Trip online payments to Cashless Catering

If a parent requests that a trip payment processed on SCOPAY is transferred to the cashless catering account, rather than refunded (for example, when processed by mistake), see the 2 scenarios below.

1. Where the Trip and Cashless cafeteria cost centres both appear in the same bank account in SCO

  1. Click on the Banking tab and check that the trip and catering cost centres are in the same bank account
    (note that if they are not and you attempt this process, you will be left with an inter-account debt between the bank accounts)

  2. Click on the Trips and events tab

  3. Select the Trip (either double click, or click once then click Trip payments at the bottom of the screen)

  4. Click on the red Payment button against the pupil with the credit

  5. Select Refund

  6. Select the Credit/debit option

  7. Enter the Amount to refund

  8. Enter a Memo, e.g. Transferred to Canteen

  9. Click on Confirm refund

  10. Enter narrative, e.g. Pupil Name Transferred to Canteen

  11. Click on Done

  12. Click on Done



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To add the funds to the Cafeteria cost centre:

  1. Click on the Income tab

  2. Select Miscellaneous Income

  3. In the Details box entered narrative e.g. Transfer trip payment to canteen A Bloggs

  4. Select the Cafeteria/Canteen cost centre

  5. Select Credit/debit

  6. Enter the Gross amount

  7. Click Done

  8. Enter a reference

  9. Click Done

  10. IMPORTANT: You must then record the top up on the Cashless catering system for the balances to match

In Banking, Check bank statement, these two transactions will total 0.00 and can be reconciled with your next statement, if required.







2. Where Catering funds are paid directly to a catering company

  1. It is not possible to transfer these funds across the systems

  2. Refund the trip payment

  3. Ask the parent to topup the canteen account in the normal way

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