Useful Information
This section describes how to move money from one pupil or product to another where the payment may originally have been made incorrectly, or there is a credit balance that needs to be transferred.
It is not possible to create a direct transfer of funds between products, except for Dinners or the same Extended Day Club.
However, if the different product income is in the same bank account, the following is a good workaround.
For cashless catering payments, see How do I transfer a cashless catering payment?.
This process applies to transferring funds between
- Dinners and Extended Day
- Different Extended Day Clubs
- Dinners and Trips
- Extended Day and Trips
- Products (Uniform, Revision Guides) and Trips
- Trip to Trip
To Transfer Funds Between Different Products / Modules
- Against the first product (Dinners, Clubs, Products* or a Trip), select the pupil with the credit
- Click on the red Payment button (*for Products, first click on the Income tab)
- Select Refund
- Select the Credit/debit option
- Enter the amount to refund
- Enter a Memo, e.g. transferred to Pupil / Product B
- Click on Confirm refund
- Enter narrative, e.g. Pupil Name Product A to Pupil / Product B
- Click on Done
- Against the second product (Dinners, Clubs or a Trip), select the Pupil to move the credit to
- Click on the Payment button
- Select the Credit/debit option
- Enter the amount to pay (same as above)
- Enter a Memo, e.g. transferred from Pupil / Product A
- Click on Confirm payment
- Enter narrative, e.g. Pupil Name Product A to Pupil / Product B
- Click on Done
In Banking, these two transactions will total 0.00 and can be reconciled with your next statement, if required.
See also
Transfer Dinner Money Funds between Pupils / Siblings
Transfer Extended Day Funds between Pupils / Siblings
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