Useful Information
Pupil Premium payments/discounts cannot be refunded but should be cancelled
How can I cancel a Pupil Premium payment?
- In SCO, select the Accounts tab
- Double-click on the relevant pupil's name
- All transactions that have gone through their account will be displayed (Pupil Premium transactions will be followed by an asterisk * and will have a zero value)
- Double-click on the transaction you wish to cancel
- Select Cancel transaction (bottom left)
- Select By mistake or Other and enter a reason
- Select Done
- The cancelled transaction will display as Post-void* and will have a zero value
For further help with the Pupil Premium see also:
Set the Paid in Full Option on the Trip Grid
Record Trip Income Using the Trip Grid Screen