Useful Information
If a pupil has a positive balance on their account which you need to return, record this in SCO.
If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payments Refunds
Pre-Payment Account Rebate / Refund
- Click on the Income tab
- Select Account rebate
- Click the down arrow and select the name of the pupil/staff member whose account you want to rebate
- Click OK
- Select the General pre-payment account
- Click OK
- The balance on the account is displayed in the Enter amount to rebate box. Amend this if required
- Select the rebate method (Cash, Cheque or Credit/debit*)
- If Cheque or Credit/debit was selected as the method of refund, enter the Cheque or Credit/debit details/reference
- Click Done
*If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payments Refunds
See also