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Useful Information

If a parent has registered on Image Removed http://scopay.com but is struggling to log back in and they are not receiving a password reset email, it might be that they are using a different email address to the one originally used to create their SCOPay account.
You can view their SCOPAY email address in SCO.

Display the Parent's Email Address (

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http://scopay.com login)

  1. In SCO click on

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  1. the Configuration

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  1.  tab

  2. Click

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  1. on Account configuration

  2. Click

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  1. on Online users

  2. Click

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  1. on Pupil list

  2. Click on

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  1. the +

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  1.  sign next to the pupil's surname

  2. If a parent has registered online,

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  1. their email address

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  1.  will be displayed below


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