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Useful Information

Transactions cannot be amended, but should be cancelled and re-entered. This will provide a complete audit trail.
The solution varies depending on the method of payment and the banking status of the relevant funds.

Cancel an Income Transaction


Onhand funds (cash or cheques not yet transferred to bank in SCO)

  1. On

...

  1. the Banking

...

  1.  screen, click on

...

  1. the Onhand

...

  1.  figure against the relevant cost centre

  2. Click on the relevant transaction

  3. Click

...

  1. on Cancel transaction

  2. Select a reason or

...

  1. select Other

...

  1.  and enter your own reason

...

  1. Click Done

  2. Re-enter the transaction in the usual way


...

Banked funds (already transferred to bank in SCO) 

Cash transactions

It is not possible to cancel a cash transaction  transaction if the funds have already been transferred to bank. Instead, enter a Refund.

  1. Go to the relevant module e.g.Dinners, Extended day, Trips and events

  2. Locate the pupil and click on the

...

  1. red Payment button

  2. Select

...

  1. the Refund

...

  1.  option

...

  1. Select Credit/debit

...

  1.  as the method of payment

  2. Enter narrative such

...

  1. as Cancelled Cash Transaction

...

  1.  as the Credit/debit reference

  2. Click

...

  1. on Confirm refund

  2. This transaction will be recorded as a

...

  1. separate Payment

...

  1.  entry on the bank statement and can be reconciled against the actual bank statement with the original deposit

Cheque transactions

  1. On

...

  1. the Accounts

...

  1.  screen, double-click on the pupil whose cheque needs to be cancelled

  2. Click on the transaction to open it

  3. Click

...

  1. on Cancel transaction (if

...

  1. the Cancel transaction

...

  1.  button is greyed out, refer to the section below)

  2. Payment returned by bank

...

  1.  will be selected. Overtype the text

...

  1. to Correction

...

  1.  or similar

  2. Click

...

  1. on Done

  2. Cancel

...

  1.  the mail merge window

  2. Click

...

  1. on Close window

  2. The cancelled cheque will be recorded as a

...

  1. separate Returned payment

...

  1.  entry on the bank statement. The

...

  1. original deposit

...

  1.  will remain unchanged, although the returned transaction will be displayed

...

  1. as Altered


...

Reconciled funds (cash or cheques already checked off against the bank statement in SCO)
It is not possible to cancel a cheque transaction that has been reconciled in SCO. The solution is to enter a refund.

  1. Go to the relevant module e.g.Dinners, Extended day, Trips and events

  2. Locate the pupil and click on the

...

  1. red Payment button

  2. Select

...

  1. the Refund

...

  1.  option

...

  1. Select Credit/debit

...

  1.  as the method of payment

  2. Enter narrative such

...

  1. as Cancelled Cheque Transaction

...

  1.  as the Credit/debit reference

  2. Click

...

  1. on Confirm refund

  2. The cancelled cheque will be recorded as a

...

  1. separate Payment

...

  1.  entry on the bank statement and can be reconciled against the actual bank statement. The original deposit and transaction will remain unchanged


For further help see:

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