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Refund a Pupil

If the original payment was made online via SCOPAY, refer to the section Online Payment Refunds

1. Open the relevant screen (Dinners, Extended day or Trips and events)

2. Click the red Payment button for the pupil

3. Select the Refund option

4. Select the refund type (Cash, Cheque, Credit/debit or On account)

5. Enter the amount to Refund

6. Enter a Reason for refund - this will be displayed on the receipt

7. Click Confirm refund

8. Enter the cheque or bank reference if applicable

9. Click on Done

10. Choose Print or Close window

11. Any balance will be updated accordingly

For further help see:

Refund a pupil via Income

Online Payment Refunds

SCO Modules

FAQs