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Pupil Premium payments/discounts cannot be refunded but should be cancelled |
How can I cancel a Pupil Premium discount payment?
- In SCO, select the Accounts tab
- Double-click on the relevant pupil's name
- All transactions that have gone through their account will be displayed (Pupil Premium transactions will be followed by an asterisk * and will have a zero value)
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- Double-click on the transaction you wish to cancel
- Select Cancel transaction (bottom left)
- Select By mistake or Other and enter a reason
- Select Done
- The cancelled transaction will display as Post-void* and will have a zero value
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- The relevant balance will be updated in Dinners, Extended day or Trips and events
For further help with the Pupil Premium see also:
Set the Paid in Full Option on the Trip Grid
Record Trip Income Using the Trip Grid Screen
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