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To refund a payment made via SCOPAY using Hampshire CC ePayments refer to the instructions from HCC below: |
Refund an Online Payment made via Hampshire CC ePayments
The advice from HCC is:
Please raise an enquiry on the IBC online portal to request access to the Non-PO transactions tile on the portal, giving the volume and value for the refunds needed to be made.
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Internal Users https://ibcportal.hants.gov.uk/irj/portal
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Record the Refund in Schools Cash Office
Follow Step 5 Online Payment Refunds
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