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If a pupil has a positive balance on their account which you need to return, record this in SCO. |
Pre-Payment Account Rebate
...
/ Refund
- Click on the Income tab
- Select Account rebate
- Click the down arrow and select the name of the pupil/staff member whose account you want to rebate
- Click OK
- Select the General pre-payment account
- Click OK
- The balance on the account is displayed in the Enter amount to rebate box. Amend this if required
- Select the rebate method (Cash, Cheque or Credit/debit*)
- If Cheque or Credit/debit was selected as the method of refund, enter the Cheque or Credit/debit details/reference
- Click Done
- Choose to print a Receipt if required
*If the original payment was made via SCOPAY you will need to refund the payment back to the parent's card - see section Online Payments Refunds
See also
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