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Manage Duplicate Pupils

View the Pupils via the Accounts tab

Click on the Accounts tab in Schools Cash Office to view the pupils.

Decide which Account to retain

1.  Has the parent registered online?

Check that the pupil you wish to delete isn’t already linked up with a registered parent online.   

• Click on the Accounts tab 
• Check the Reg’donline? column 
• Retain the pupil account that has a tick in the box 

2.  Which account has recent transactions against it?

• Double-click on the pupil account
• An account statement will be displayed
• If no transactions have been entered against either version of the duplicated pupil and the parent hasn't registered online, we would recommend that you retain the pupil with the correct Pupil ID 

How to move the correct ID from one pupil to another: 

If you need to retain the pupil without the correct Pupil ID, you will need to transfer the Pupil ID as follows:   

• Right-click on the pupil with the allocated Pupil ID, click on Edit pupil details 
• Highlight the Pupil ID, cut the Pupil ID (Ctrl X or right-click and select Cut)
• Click on Done
• Right-click on the pupil without the correct Pupil ID, click on Edit pupil details 
• Paste the Pupil ID (Ctrl V or right-click and select Paste) 
• Click on Done
• Repeat for each duplicate pupil 

Delete Duplicate pupils  

Once you have identified which pupils to delete, you can delete them via the Accounts tab: 

• Right click on the pupil’s name 
• Click on Delete
• Click on OK

Check the Total number of pupils listed

At the bottom left of the Accounts screen, below the Help button, check that the number of records matches the number of pupils on roll in your MIS. 

See also:

How to restore deleted pupils

Link or Unlink Siblings to an Existing Online Account

SCO Modules

FAQs