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Useful Information

Pupil Premium payments/discounts cannot be refunded but should be cancelled

How can I cancel a Pupil Premium discount payment?

  • In SCO, select the Accounts tab
  • Double-click on the relevant pupil's name
  • All transactions that have gone through their account will be displayed (Pupil Premium transactions will be followed by an asterisk * and will have a zero value)

  • Double-click on the transaction you wish to cancel
  • Select Cancel transaction (bottom left)
  • Select By mistake or Other and enter a reason
  • Select Done
  • The cancelled transaction will display as Post-void* and will have a zero value

  • The relevant balance will be updated in Dinners, Extended day or Trips and events


For further help with the Pupil Premium see also:


SCO Modules

FAQs


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