Useful Information
If the cashless funds have been credited to the same bank account as a relevant trip in school, it is possible to move the money across.
If the funds are in different bank accounts, refer to section 2 below.
Transfer Cashless catering online payments to Trips / Events
If a parent requests that a cashless catering payment processed on SCOPAY is transferred to a trip/event rather than refunded (for example, when processed by mistake), see the 2 scenarios below.
1. Where the Cashless cafeteria and Trip cost centres both appear in the same bank account in SCO
- In SCO click on the Banking tab and check that the trip and catering cost centres are in the same bank account
(note that if they are not and you attempt this process, you will be left with an inter-account debt between the bank accounts) - First complete the refund for the pupil in your cashless catering system
- Once the end of day routine has been run in the cashless catering system, the balance on
and in SCO will be updated to reflect the refund To deduct the funds from the Cafeteria cost centre in SCO:
Click on the Expenditure tab
Select Miscellaneous expenditure
In the Details box entered narrative e.g. Transfer canteen payment to trip A Bloggs
- Select the Cafeteria/Canteen cost centre
Select Credit/debit
Enter the Gross amount
Click Done
- Enter a reference
- Click Done
5. To assign the canteen payment to a trip in SCO:
- Select the Trip (either double click, or click once then click Trip payments at the bottom of the screen)
- Click on the red Payment button against the pupil
- Ensure Payment is selected
- Select the Credit/debit option
- Enter the Amount
- Enter a Memo, e.g. Transferred from Canteen
- Click on Confirm payment
- Enter a reference
- Click on Done
2. Where Catering funds are paid directly to the catering company
- It is not possible to transfer these funds across the systems
- Contact your catering company to request a refund of physical funds back to the parent
- Enter the refund onto the Cashless catering system
- The balances will then update on all systems
