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Useful Information

Individuals have a right to obtain confirmation as to whether their data is being processed along with a right of access to their personal data by making a Subject Access Request (SAR). GDPR stipulates that SARs need to be responded to within 1 month of the request.

It is the school’s responsibility to ensure all relevant information is provided to the individual in compliance with GDPR requirements. Below is a guide to demonstrate how some of that information might be generated from within SCO. This list is not exhaustive. You may need to pull data from other reports or areas of the system too, depending on your particular use e.g. if you have uploaded photos for Classroom Edition, or you collect consent notes against trips. Note that some of these steps may not be relevant and data should only be provided to the individual at the school’s discretion.

Generate a Subject Access Request for a Parent


1. Subject access request report

...

  1. In SCO

...

  1.  click on

...

  1. the Admin

...

  1.  tab

  2. Click

...

  1. on Subject access request

  2. Carefully read the information on the screen and

...

  1. tick I understand that I need to review the data provided and, if necessary, edit the exported file to remove data which does not apply to this data subject

  2. Click

...

  1. on Start

...

  1. Select Pupil, Staff

...

  1.  or Hirer as appropriate

  2. Select the

...

  1. relevant Account (tick

...

  1. to Show deleted accounts

...

  1.  if necessary)

  2. Click

...

  1. on OK

...

  1. Click Export

...

  1.  to send the report to Excel

  2. Carefully review the data (especially within

...

  1. the Notes

...

  1.  section which may have brought notes through from the Dinners, Extended day and Trips screens)

...

2. Parent contact information (schools with SCO Communications only)

  1. In SCO click on the Communications tab

  2. Select Account contact report

  3. Select All dates

  4. Select Pupil or Staff

  5. Select the name from the dropdown

  6. Select Show accounts with no contact

  7. Click on OK

...

3. Transaction history - all payments made against this individual's account

...

  1. In SCO

...

  1.  click on

...

  1. the Accounts

...

  1.  tab

  2. Click

...

  1. on View pupils, View staff, View hirers

...

  1.  as appropriate

  2. Double-click

...

  1.  on the

...

  1. relevant account, transaction history will be displayed

  2. Click

...

  1. on Print

...

  1.  to print a copy of the transaction list or

...

  1. click Export

...

  1.  to Excel (bottom left of SCO) to send the data to Excel

  2. If your school is using a link

...

  1. to Cashless catering, switch the account

...

  1. from General pre-payment account

...

  1.  to Cafeteria account

  2. Click

...

  1. on Print

...

  1.  to print a copy of the transaction list or

...

  1. click Export

...

  1.  to Excel (bottom left of SCO) to send the data to Excel

...

4. Dinner money meal history

  1. On

...

  1. the Dinners

...

  1.  tab click

...

  1. on Reports

  2. Select

...

  1. the Dinner money statement report

  2. Select the

...

  1. required date range

...

  1. Select Pupil or Staff

  2. Select

...

  1. the name

...

  1.  from the dropdown

  2. Click

...

  1. on OK

...

5. Extended day club session history

  1. On

...

  1. the Extended day

...

  1.  tab click

...

  1. on Reports

  2. Select the

...

  1. first club

  2. Select

...

  1. the Club statement report

  2. Select the

...

  1. required date

...

  1.  range

...

  1. Select Pupil or Staff

  2. Select

...

  1. the name

...

  1.  from the dropdown

  2. Click

...

  1. on OK

  2. Repeat for any other clubs

...

6. Trips and event history

Payment transactions for all trips will show in the above above Transaction history statement report

To show which current trips a pupil is on

  1. Click on

...

  1. the Trips and events

...

  1.  tab

  2. At the bottom of the screen

...

  1. select Trip grid

  2. Use

...

  1. the Filter class

...

  1.  option to select

...

  1. the pupil’s class

  2. Click

...

  1. on Export

...

  1.  to Excel (bottom left of SCO)

  2. Delete

...

  1.  any rows not required


SCO Modules

FAQs