Live Search | ||||||
---|---|---|---|---|---|---|
|
Panel | ||||||
---|---|---|---|---|---|---|
| ||||||
Useful InformationIf a parent unsubscribes from emails, they will no longer receive email communication from Schools Cash Office - this will affect your school if you are using the Communications module. |
A Parent has Unsubscribed
How to check who has Unsubscribed
Go to the SCOPAY Admin Site
andand login with your SCO login details (email address and password)
Click
onon Reports
Click
onon Communications reports
Click
onon Blocked email address report
Click
onon Show report (you can also select to Export to CSV/Excel)
...
How did the parent Unsubscribe?
Emails sent from the SCO Communications module have a footer (see below in italics) giving the parent the option to to Unsubscribe.
If you no longer want to receive emails from your school(s), unsubscribe here
...
How to Resubscribe
If the parent wishes, they can can Resubscribe
Go
toEnter
thethe email address
and selectand select I'm not a robot
A message will be
displayeddisplayed Successfully resubscribed
Send a test email
toto the parent to ensure this resolves the issue
See also
Page Tree | ||
---|---|---|
|
...