Page Comparison

Write Off a Pupil's Balance

1. Open

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1. the relevant screen (Dinners, Extended day or Trips and events)

2. Click the

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1. red Payment button for the pupil

2. Select the Write off balance option

3. The full amount will be written off - this cannot be amended

4. The amount Written off appears in the Discount column of the Trip Payments window

5. Enter

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1. a Reason for Write off - this will be displayed on the receipt.

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1. Click Confirm write off

2. Choose Print or Close window

3. Any balance will be updated accordingly

For further help see:

Dinners Discounts and Write-offs Report

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