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Useful InformationIf you've forgotten your password to access Schools Cash Office, it's easy to reset, as follows: |
Forgotten Passwords
...
Start Schools Cash Office
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using the shortcut on your desktop
On the login screen,
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select I've forgotten my password
Enter the email address you use to login to Schools Cash Office
A new
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user verification email
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will be sent to the provided email address
If the email does not arrive, check the Spam / Junk folder
Click on
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the activation link
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in the verification email
Set
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the new password, when prompted
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Start SCO
Select the username from the dropdown
Enter
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the password
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set above
If the above fails, carry out the following:
Ask a colleague or IT Technician to login to Schools Cash Office
Click on
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the Configuration
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tab
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Select User configuration
Double-click on
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your User name,
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click OK
Check
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the email address
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in the User name
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field to ensure that user exists
If the user doesn't exist, create a new user following the instructions Add New SCO Users