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Useful Information

This report lists exception transactions such as refunds and post-voids.


Sales - Exceptions Only Report

  1. Click on the Reports tab

  2. Select Sales and payments

  3. Select Sales reports

  4. Select Sales - exceptions only

  5. Choose from the following options:

    • Dates - select report dates from today, this week, by month or custom dates

    • Filtering - select from item, user, terminal, bank account, cost centre etc. You also have the option to exclude online transactions or exclude 3rd party cashless transactions

    • Report categories - Items, Terminals, Cost centres, Account codes, Users

    • Other options - Include VAT, Report pages, Group by system, Cross reference, Show miscellaneous income and expenditure details

  6. Click OK


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