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Useful information

Credit notes should be raised if you need to reverse an invoice, or part of an invoice, that has a Confirmed status.
Raise credit notes using either the View invoice task or Issue credit note task


To Create an Ad-hoc Credit Note

Read step by step instructions here:

The Issue Credit Note task route should be used if you wish to raise a credit note for an item or amount that does not form a full part of a specific invoice
e.g. having raised an invoice for £50 you wish to issue a £20 credit note for a session cut short due to a power cut.

  1. Click on the Lettings tab

  2. Click on Accounts

  3. Click on Issue credit note

  4. Select the Hirer you are issuing the credit note to

  5. Enter an appropriate description, cost centre and gross figure, along with account codes if required. If appropriate use the Add option to add further lines to the credit note.

  6. Click Save.

  7. You will be prompted to use a receipt to allocate the credit to an invoice.

  8. Click

Yes to allocate a credit note to an existing invoice or click

  1. No to allocate the value of the credit note on account.   If amounts are allocated on account, you will be prompted to use them against future invoices when next generating invoices

.
  • To allocate a credit note to an existing invoice, record a receipt of £0.00. This will allow you to offset the value of the credit note against the corresponding invoice(s) of your choice.
  • Complete the receipt line as follows:
    • Allocate the value of the credit note against the Invoice line of the receipt as a positive amount eg £20
    • Alternatively split the total across a number of invoice ensuring that the total for each is entered as a positive amount.
    • Allocate the value of the credit note against the Credit note line of the receipt as a negative amount ie -£20
    • Check that the Unallocated total is £0
    • Note: If the Unallocated total isn’t 0

    1. .

    00 check that you have entered the correct values in the steps above using a minus sign against the credit note value and no sign against the value allocated to the invoice line.

    See also:

    Print Credit note

    Print a Statement

    Cancel a Booking


    For further help see:

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    rootLettings module

    SCO Modules

    FAQs

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