Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Live Search
sizelarge
additionalpage excerpt
placeholderSearch our Help Centre
  

Panel
panelIconIdatlassian-info
panelIcon:info:
titlebgColor#F4F5F7

Useful Information

This section describes how to move money from one pupil or product to another where the payment may originally have been made incorrectly, or there is a credit balance that needs to be transferred.

It is not possible to create a direct transfer of funds between products, except for Dinners or the same Extended Day Club.
However, if the different product income is in the same bank account, the following is a good workaround.

For cashless catering payments, see see How do I transfer a cashless catering payment?.

This process applies to transferring funds between

  • Dinners and Extended Day

  • Different Extended Day Clubs

  • Dinners and Trips

  • Extended Day and Trips

  • Products (Uniform, Revision Guides) and Trips

  • Trip to Trip

To Transfer Funds Between Different Products / Modules

  1. Against the first product (Dinners, Clubs, Products* or a Trip), select the pupil with the credit 

  2. Click on the

...

  1. red Payment button (*for Products, first click on the Income tab)

...

  1. Select Refund

  2. Select

...

  1. the Credit/debit

...

  1.  option

  2. Enter

...

  1. the amount

...

  1.  to refund

  2. Enter

...

  1. Memo, e.g. transferred to Pupil / Product B

  2. Click

...

  1. on Confirm refund

  2. Enter narrative, e.g. Pupil Name Product A to Pupil / Product B

  3. Click

...

  1. on Done

  2. Against the second product (Dinners, Clubs or a Trip), select the Pupil to move the credit to

  3. Click on

...

  1. the Payment button

  2. Select

...

  1. the Credit/debit

...

  1.  option

  2. Enter

...

  1. the amount

...

  1.  to pay (same as above)

  2. Enter

...

  1. Memo, e.g. transferred from Pupil / Product A

  2. Click

...

  1. on Confirm payment

  2. Enter narrative, e.g. Pupil Name Product A to Pupil / Product B

  3. Click

...

  1. on Done

In Banking, these two transactions will total 0.00 and can be reconciled with your next statement, if required.

...