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If products have been delivered at the point of sale, the Order will already be marked as Complete For products issued at a later date the Order will be Open until the status has been changed to Complete |
Managing Orders
- Go to the Orders tab
- The Orders management screen is displayed
(If you see Stock level management displayed, then click on View orders at the bottom left of the screen) - Select the Order to be completed. If not all products are to be delivered click on the sign to expand the order. Select each individual product and follow the instructions below.
- On the left select Update status or give refund
- Select from the following options:
- Open
- Received: ready for delivery – use this as an internal aide-memoire to indicate that a delivery has been received in schools from the supplier and is therefore ready to give out.
- Complete – use to indicate that the product has been handed over to the customer
- Cancelled; give a refund
Refer to the relevant sections here:
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