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Info
titleUseful Information

It is possible to Refund a pupil for all or part of an amount owing on Dinners, Extended day or a Trip.

Refund a Pupil

  1. Open the relevant screen (Dinners, Extended day or Trips and events)
  2. Click the red Payment button for the pupil
  3. Select the Refund option
  4. Select the refund type (Cash, Cheque, Credit/debit or On account)
  5. Enter the amount to Refund
  6. Enter a Reason for refund 
    This - this will be displayed on the receipt
  7. Click Confirm refund
  8. Enter the cheque or bank reference if applicable
  9. Click on Done
  10. Choose Print or Close window
  11. Any balance will be updated accordingly

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