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Useful InformationThis section describes how to handle a cheque that has been returned by the bank. |
Cheques Returned by the Bank
For a cheque that has been banked in SCO but not reconciled/cleared
On
...
the Accounts
...
screen, double-click on the pupil whose cheque has been returned
Click on the transaction to open it
Click
...
on Cancel transaction (if the Cancel transaction button is greyed out, refer to the section below)
...
Select Payment returned by bank
Click
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on Done
A returned cheque letter/email will automatically be generated to send to the parent, if required
The returned cheque will be recorded as a
...
separate Returned payment
...
entry on the bank statement.
The
...
original deposit
...
will remain unchanged, although the returned transaction will be displayed
...
as Altered
For a cheque that has been banked and reconciled/cleared in SCO
It is not possible to cancel a cheque transaction that has been reconciled in SCO. The solution is to enter the returned cheque as a a refund.
Go to the relevant module, e.g. Dinners, Extended day, Trips and events
Locate the pupil and click on the
...
red Payment
...
button
Select
...
the Refund
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option
...
Select Credit/debit
...
as the method of payment
Enter narrative such
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as Returned Cheque No 012345
...
as the Credit/debit reference
Click
...
on Confirm refund
The returned cheque will be recorded as a
...
separate Payment
...
entry on the bank statement and can be reconciled against the actual bank statement.
The original deposit and transaction will remain unchanged
See also:
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