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Useful InformationIf the cashless funds have been credited to the same bank account as a relevant trip in school, it is possible to move the money across. |
Transfer Cashless catering online payments to Trips / Events
If a parent requests that a cashless catering payment processed on SCOPAY is transferred to a trip/event rather than refunded (for example, when processed by mistake), see the 2 scenarios below.
1.
Where the Cashless cafeteria and Trip cost centres both appear in the same bank account in SCO
In SCO click on
the Banking
tab and check that the trip and catering cost centres are in the same bank account
(note that if they are not and you attempt this process, you will be left with
between the bank accounts)
First complete the refund for the pupil in your cashless catering system
Once the end of day routine has been run in the cashless catering system, the balance on
and in SCO will be updated to reflect the refund
To deduct the funds from the Cafeteria cost centre in SCO:
Click on the Expenditure tab
Select Miscellaneous expenditure
In
the Details
box entered narrative e.g. Transfer canteen payment to trip A Bloggs
Select
the Cafeteria/Canteen
cost centre
Select Credit/debit
Enter
the Gross amount
Click Done
Enter a reference
Click Done
5. To assign the canteen payment to a trip in SCO:
Select the
Trip (either double click, or click once then
click Trip payments
at the bottom of the screen)
Click on the
red Payment button against the pupil
Ensure Payment is selected
Select
the Credit/debit
option
Enter
the Amount
Enter
a Memo, e.g. Transferred from Canteen
Click
on Confirm payment
Enter a reference
Click
on Done
In Banking, Check bank statement, these two transactions will total 0.00 and can be reconciled with your next statement, if required.
2. Where Catering funds are paid directly to the catering company
It is not possible to transfer these funds across the systems
Contact your catering company to request a refund of physical funds back to the parent
Enter the refund onto the Cashless catering system
The balances will then update on all systems
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