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Caterer refund portal quick guide
Parent requests Request a refund on SCOPAY
Caterer logs Log in to the Caterer refund portal
Caterer approves Approve a refund request
Caterer autoAuto-approves approve all refund requests
Caterer declines Decline a refund request
Caterer generates Generate a refund request on behalf of the parent or school
Failed refunds
Manual intervention
Export to Excel
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1. Parent functionality on SCOPAY
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