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If you are not using the Tucasi SCO Dinners module, please use the resources below to learn how to upload your meal data and submit it using the HC3S e-catering portal |
Documents
HC3S Central Catering Reporting - Non-Tucasi Schools
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Videos
SCO / HC3S e-catering portal overview
How to log on to the e-catering portal, add term dates
How to enter meal data for today
How to confirm meal data for today
Other Useful Information:
Status, History, Refresh, Password, Sign Out
Frequently Asked Questions
What happens if I can’t log into the portal?
If you have tried to reset your password and are still unable to log in please email support@tucasi.com with your support request.
I do not have access to the internet, how do I send my meal numbers?
If there is no mobile or cook available, the catering assistant should call the HC3S main line, 02380 629388 and select option 2 for catering support. You will be advised what information they require.
There is no cook available, how do I send my meal numbers?
If there is no mobile or cook available, the catering assistant should call the HC3S main line, 02380 629388 and select option 2 for catering support. You will be advised what information they require.
Who do I contact if I have an issue with my billing?
For billing queries, please call the HC3S main line on 02380 629388 and select option 2 for catering support.
I am new and I don’t know how to use the portal?
For queries regarding how to use the e-catering portal, or if you think you have a technical issue, please call the HC3S main line on 02380 629388 and select option 2 for catering support.
How do I add a new user to the portal?
Please email support@tucasi.com with the person’s full name, email address and school ID.
What if the firewall is blocking access to the e-catering portal?
Ask your IT Team to ensure you have access to https://ecatering.hc3s.co.uk , https://app.hc3s.co.uk . and https://www.scopay.com