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Duplicate pupils are created if a pupil does not have a Pupil ID in SCO or a different Pupil ID was used when new pupil data was imported. |
This page is currently under construction
Manage Duplicate Pupils
View the Pupils via the Accounts tab
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- Click on the Accounts tab
- Check the Reg’donline? column
- Retain We recommend that you retain the pupil account that has a tick in the box - this account is linked to the parent's SCOPAY account
Alternatively, it is possible to switch which account is linked online - see Link or Unlink Siblings to an Existing Online Account
2. Which account has recent transactions against it?
- Double-click on the pupil account
- An account statement will be displayed
- If no transactions have been entered against either version of the duplicated pupil and the parent hasn't registered online, we would recommend that you retain the pupil with the correct Pupil ID
- If there are transactions, you will need to decide which account to retain. It is not possible to merge accounts, so we would recommend keeping the account with the most recent transactions.
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How to move the correct ID from one pupil to another:
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